The WHSmith website offers a wide variety of products such as music cds, films on dvd and video, magazines, stationery and books.

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Posted on 26 / 08 / 2005

This is a real flashy website, and just screams quality design. The problem is the product range and price doesnt live up to the style and professional feel of the site. If you want cheap books go to Amazon, basically you should go to Amazon for any of the products you can find at WHSmith. I will guarantee you will find it cheaper, and with lower delivery (free for orders over £19). However I do hope WHSmith preform better and with lower prices, because i love their high street stores and flicking through their magazines without buying :).

User Rating -
Craig Boyle, Bridgegate

Posted on 26 / 01 / 2006

Of all the high street book shops WHSmith is the only one i've found who is still selling books online and is competing with Amazon still. I went to the Waterstones website and found it still redirects to Amazon. I find it amazing that one of the biggest high street names for books does not even try to compete. And it was the same with Ottakars. I think the summery of this page is wrong, the WHSmith site has frequently come tops for me in prices at a price comparison site i've used. The prices are much more competitive than their high street stores, and very often more competitive than anywhere else online in the UK. Unfortunately i am still on a dial-up connection and this site can be a nightmare to browse (especially at peak time). The page and search load-up can take ages, and their pop-ups are really annoying. Another area they are still playing catch-up with Amazon is the delivery cost, it's still not cheap. I wish like Amazon.co.uk and Blackstones.co.uk they offered free delivery at certain rates of purchase. The delivery times are also slow. Competitive in prices and certain areas, but it's far from being my first choice.

User Rating -
Michael Watts

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8.5

The WHSmith website seems to sell at normal high street prices, these prices can usually be beat by Amazon and the like. But still a trust worthy and good looking website.

Address - WHSmith PLC
Nations House
103 Wigmore Street
London W1U 1WH
United Kingdom
Telephone - 0870 444 6 444
Email - customer.relations@whsmith.co.uk