Thomson Holidays state that they offer high quality, good value holidays direct from the UKs No1 tour operator.

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Posted on 08 / 21 / 2004

I booked my first cruise to Topaz in 1998 with Thomson. The holiday began with us flying to Orlando Florida, and having a coach transfer us to Port Canaveral. Our first impressions of the ship was that it seemed a little old, luckily we had paid a little extra for a outside cabin with a seaview. The big disappointment was that the porthole was to high to see out of. Alongside this the cabin was rather basic. So we were quite glad to start exploring the ship and this was when things improved, The ships staff and crew were fabulous, and very friendly and helpful. At meal times we sat on a big table with 4 other couples and by the end of the cruise we were sad to leave. We had made friends with all the couples around out table, and it was a real shame to be saying goodbye. The ports of call included Bahamas, Mexico and Port Lucaya in the Bahamas. These ports of call were truely beautiful and we were able to swim Dolphins. Without doubt excellent value for money. although not the five star treatment we were expecting.

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Sally. Cornwall

Posted on 06 / 27 / 2005

During the summer myself and my partner visited the local thomson store. With decided we needed a well deserved holida, and decided to book a week long break in Halkidiki in Greece. We only had to sit with the rep for 40 minutes, and by this time we had easily found a hotel that would suit our lifestyle and budget. The travel agents were unable to book the holiday there and then as their computers were down. The package included board accommodation at the hotel, tansfers and of course the flight. When we did arrive in Greece we has to wait 2 hours for the coach to come. The journey to the hotel was only meant to take 45 minutes, 2 and a half hours we arrived at the hotel. With no air conditioning working on the coach we were hot and bothered by this time. We therefore thought air conditioning was included in the price of the hotel, thomsopn didn't inform us we had to pay an extra 10 euros per day at the hotel just for air con. The return to the airport a week later was now better. During all the years I have booked holidays with Thomas Cook I have never experienced any problems like these.

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Chrissy

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On the 27th. July my husband suffered a heart attack at Antalya airport,we missed our flight and baggage but when he came out of hospital Thomson were not willing to help in any way, we ended up flying to Glasgow at our expense and coaching back to Manchester. The business card we were given at the airport had a Thomson rep phone number in Marmalis and the people at that end said more or less tough luck. Michelle Montgomery Quesnel British Columbia Canada. Shame on you.

User - Michelle

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I booked a holiday for my husband and myself in Gran Canaria, for 7 days. The appartments according to the on-line brochure were in Playa del inglis. Just where we wanted to go.Shortly before the date of the holiday, I received a 'phone call from Thomson and was told that the appartments were in fact in Puerto Rico. At the time I was reluctant to make any changes so agreed to proceed with the holiday.The total cost was £1060, for the week. On arrival at the appartments we found the accommodation acceptable, if somewhat dated. However the television did not work and only two small hand towels were supplied. these matters were rectified by the helpful staff at the site called Nido del Aquilia. On the 2nd day my husband boiled the kettle, the cordless type, however it did not switch off automatically and on touching the handle my husband burnt three fingers. The handle was as hot as the body of the kettle!. This was reported to reception who said they would attend to it, I don\'t know if they changed the kettle or not but it was no better and we had to use extreme caution whenever we used that damn kettle. Also these appartments have no air conditioning and are like steam ovens at night, so no sleep. A rather disappointing holiday and we have used Thomson in
the past and generally have been very pleased with them.

User - Mary Simmons

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Thomson Holidays are the best known travel firm on the UK high street and now they have an online web site so that UK users can book their holidays online at Thomson. You can find a massive range of holidays online at Thomson such as holidays in UK, Europe, Asia, South and North America. There booking system is easy to use and you can save money by bokking your holidays online at Thomson.

Thomson.co.uk offers access to great value holidays, direct from the UK's No1 supplier of air inclusive package holidays. With the widest range of holidays available, all linked to the most punctual charter airline, there users are bound to find the perfect holiday. More satisfied holidaymakers come back to Thomson than any other holiday company - why choose anybody else?

Address - Customer Service Department
Thomson Holidays,
Greater London House,
Hampstead Road,
London NW1 7SD
Telephone - 0870 607 1642
Email - n/a