Yours rights

As of 2008, the following is a general outline of what you should expect your rights to be when buying online in the United Kingdom from a UK trader.

- An accurate description of the service or item you are buying.

- Confirmation, either by post or electronic mail of your order details.

- A period of time, usually named as a 'cool off' period, where you can rescind your order.

- If you have rescinding an order in due time, you should expect a full refund.

- You can also demand a full refund if your order does note arrived at the specified order date.

- If no order date was stipulated, then you can demand a full refund in thirty days after the order date.

However, the above terms may not be valid for the following services and goods.

- For a financial product, order via an online bank or insurance company.

- Auctions from private individuals, they may not be subject to the Unfair Terms in Consumer Contracts Regulations act of the year nineteen ninety four.

- Real estate deals, such as purchases land or property over the Internet.