User Rating -
Item - Natural Contours Superbe vibrator
This is an absolutely horrendous company with a supposed "quibble
free returns policy".
The vibrator was sent back due a badly sited motor that made the
item sound like a road drill and not "quiet" as the item
description suggested. It happens so I wasn\'t too concerned, especially
given that the order was dispatched in record breaking time.
Initially getting a return organised was pretty simple but once
the item was returned we heard absolutely NOTHING further from the
company. A replacement was never sent and numerous emails have gone
unanswered. Add to that, a voicemail to the 0870 number provided
on the site has resulted in no return call. Anyone trying to use
the contact form on the site will find it has a programming error
and will not work.
In a nutshell, customer service with this company has been a complete
joke and I would recommend potential customers go elsewhere.
User - Martin
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