Welcome to UK Shop Index, we are a British based Internet
shopping website that lists a range of British shops.
UK Shop Index was designed for people looking for products
and services online.
If you are new to the internet, and are not sure how
to shop, it couldn't be easier. All you have to do is
select a category from the homepage, and click to see
what shops are indexed. Otherwise you can use our product
search to find whichever shop or service you desire.
After you have used this website hopefully you will
realise the full benefits of online shopping, and wonder
whether you need to shop on the high street again.
Security is very important to us, so we try to list
the most secure online shops we can find. But to keep
your mind at rest, when purchasing goods and services
online make sure the website has some security badges
or verification (any online shop that has security verification
will tell you about it). Also look to the bottom right
hand corner of your browser for a security icon when
How long does it take to get a site approved
There is no deadline for this process, so the amount
of time it takes for your site to be accepted or rejected
can vary. Most of the time our editors try to process
submissions within a day, so if you haven't received
a response to your site-profile submission within a
couple of days, you can post a question on the forum
of the category to which you submitted the site and
ask someone to review your submission. We have currently
had problems with our forum and therefore its off-line
for maintenance work, however it should be online very
soon. We do feel the only time you we need to post on
the forum concerning the submission of your shop, is
if an email wasn't recieved due to an server error.
How secure are the shops at UK Shop Index
The majority of UK shops listed at UK Shop Index use
a secure server for credit card / payment transactions
and therefore should be secure, however this is no guarantee.
You should always check the shop you are buying from
has some kind of payment security (the shop should advertise
this on their web site, otherwise email them asking
for their security procedures). There are two ways to
detect whether a shop uses a secure server,
- 1. Check the web site to see if it has any
security certificates and read its secuity statement.
On the previous page is a link to a page showing examples
of security certificates.
- 2. Otherwise it should be apparent from your
browser's display that you have entered a secure server.
You should get an alert, informing you of the site's
status, and your key or lock in the bottom left hand
corner of your browser will appear locked of highlighted.
You should also get a blue line across the top of
the browser window. An example of a security alert
Internet Explorer Symbol
If neither of these two things occur, then do
not proceed to enter your credit card details.
If things go wrong
What happens if things go wrong when buying products
over the Internet ? Well the Office of Fair Trading
web site says "you have the same rights as when
buying by telephone, mail order or any other method
of distance shopping."
To find out how to complain, who can help, taking it
further and going to court, then please visit the Office
of Fair Trading.
They should beable to give you best advice possible
and also give you very useful advice before shopping
on the Internet from UK based web sites and companies.
Yours rights when buying online in the UK
The Office of Fair Trading has published the rights
you have when buying products from UK shops on the Internet.
Below are rights published by the Office of Fair Trading
on their web site,
- clear information about the goods or services offered
before you buy
- written confirmation of this information after you
have made your purchase
- a 'cooling off' period during which an order can
be cancelled without any reason and a full refund
- a full refund if the goods or services are not provided
by the date you agreed. If you didn't agree a date,
then you are entitled to a refund if the goods or
services are not provided within 30 days.
There are cases where these additional rights do not
- financial services such as insurance or banking
- online auctions - be careful when buying at online
auctions because auctioneers, unlike other sellers,
can refuse to accept responsibility for the quality
of the goods they auction. Read the conditions of
sale with care. But, unless the seller is a private
individual, the standard terms of the contract set
out in the Unfair Terms in Consumer Contracts Regulations
1994 still apply.
- vending machine purchases
- contracts involving the sale of land
The Office of Fair Trading has published a list of
Internet scams people should look for when shopping
on the Internet. UK Shop Index can pretty much guarantee
that none of the shops we list are scams, but we can
never be 100% sure and it's worthwhile our users know
that these Internet scams exist. A lot of the sites
we list are household names eg, Comet and Dixons, and
our other sites usually have security certificates and
guarantees about security. What you should be careful
of according to The Office of Fair Trading is sites
- Hidden addresses - traders who try to sell
goods or services using an anonymous email address
or post office box number and make it hard for you
to find their actual location.
- Capital letters shouting at you - even the
look and wording of adverts can make you suspicious.
Be wary of adverts that shout at you, like 'MAKE MILLIONS
ON THE INTERNET' or 'How to make a ££££million!!!'.
- Hidden expenses - be wary of advertisements
promising 'no start up fee' and then asking for a
- Promises of instant wealth - if it sounds
too good to be true, it usually is.
- Vague references - 'Thousands of satisfied
customers!' might sound impressive, but you're rarely
given enough information to check them out.
- This is not a scam - Don't fall for this
trick. A legitimate business doesn't need to convince
you of its legality.
- Pay for a secret - some scams will offer
a 'secret' money-making method available 'only to
a select number of people'. But a typical scam reaches
thousands of users. Details of the scheme are kept
hidden until after you pay a fee