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Visit - ebookers
Description - ebookers is one of Europe's leading 24-hour travel
stores with millions of discount airfares, flights, hotels, holidays and
car hire.
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I recently booked a transatlantic flight for a family member to fly return from atlanta to dublin. I entered the passenger details on the electronic form along with credit card details, their system used the card details as the passenger details, therefore the ticket was issued in the wrong name. I rang ebookers and spoke to 3 representatives and a supervisor who kept giving another timeframe after another to investigate the concern. It has now been 8 working days and 600 euros spent and still no satisfaction on the flight booked. This is devastating and further action is going to be taken by me. BEWARE users!!!!! their customer service is just telephone voicing. the lights are on but nobody is home!!!!! has this happened to you too?????
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