You can get a quote at the Direct Line motor insurance web site and look for things such as third party and fully comprehensive cover.

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Posted on 10 / 10 / 2005

I first signup online with Direct Line because they offered 10% for doing so online. As I drive a performance car this was quite a saving. Since then I have renewed my policy with Direct Line now for 2 years. The only thing i've noticed is that Direct Line were by far the lowest when i started with them, but the margin with other companies seems to be much lower now. I did find one company £30 cheaper last year (Elephant), but for 30 quid I just couldn't be bothered with all the hassle of changing. But even for newly qualified drivers, like recently my 18 yr old son, his cheapest quote was still from Direct Line, with the policy much cheaper than with First Alternative. Despite the margins closing in on Direct Line, my experience is still very positive.

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Malcolm, Devon

Posted on 05 / 10 / 2005

Like the gentleman above I have used Direct Line for a number of years, and also always they had very competitive premiums. However this is where my good experiences end with Direct Line. Recently my car was written off and trying to make a claim with these guys was frustrating due to the extremely poor customer relations. After weeks off pursuing them with the claim we resorted to to ringing them daily to move the claim along. This as you can imagine produced a great deal of stress, which wasnt helped by Direct Line taking 50 minutes to answer a customer call. I am still waiting on Direct Line as we speak, very disappointed.

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David, London

Posted on 22 / 10 / 2005

Unlike David I would happily recommend them to anyone. I have had to call upon Direct Line twice in an emergency. First when i had a breakdown in Scotland, while trying to get home to Swindon. And secondly while breaking down on the M4. Both times Direct Line answered the phone quickly, sorted me with a trip home. And even on the Scotland trip they managed to get my car back. Which i thought was superb. All in all an excellent service, maybe you can find cheaper options around for the younger driver, but i prefer the security of a major company to cheaper cover. For customer service they are number 1.

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Martin, London

Posted on 13 / 11 / 2006

Like David, I have used Direct Line for some time, I currently have my car insurance, my house contents insurance and my car loan with them. This will end soon. They are very competitive and efficient until you test their customer service. I was recently hit by a driver who did not stop, however I followed him and got his details and I have a witness. Direct Lines inept and painfully slow actions are incredibly frustrating. Two letters to their Customer Service Director, complaining about poor customer service, sent 35 and 33 days ago has not even received an acknowledgement. How damning is that.

User Rating -
Stuart, Rochdale

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You can apply for Direct Line motor insurance when you go online.

Direct Line are one of the UK's best known home and car insurance companies, with the red telephone as their logo. Browse the Direct Line motor insurance web site to sign up for insurance cover policy online, choose your own insurance features online and buy Direct Line motor insurance.

If you buy online at direct line they offer,

• 25% off 'Recovery Plus' breakdown vehicle cover when bought at the same time as a motor policy at the Direct Line web site.
• 10% online discount off car insurance
  
• 25% introductory discount off Direct Line Home Insurance

Address - Direct Line House, 3 Edridge Road, Croydon, Surrey CR9 1AG
Telephone - 020 8686 3313
Email - n/a