BT Cellnet
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BT Cellnet was formed by BT & Securicor Group PLC and launched its mobile phone service in January 1985. As of November 11, 1999, BT Cellnet became a wholly owned BT company, following the sale by Securicor to BT of its 40 percent stake in the company. Today, BT Cellnet has over 6 million customers. The company has already invested $3.1 billion in building its U.K. mobile phone network; which handles over 20 million calls every day and covers 99 percent of the U.K. population.

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Posted on 15 / 05 / 2003

The network and tarrifs are very good, and the phone never really goes wrong, but when it does it is impossible to get help for BT, and if you do adventually get through then they are no help what so ever and just tell you to go to your nearest store. When you do this they tell you that there is nothing you can do and the only option is to buy a new phone.( my phone wouldn\' send txt messages). I went to a different network to see about getting a phone(vodafone) and they asked if i'd had a mobile before, I said yes but it was non reparible. The man looked at my phone and he said the only thing that was wrong with the phone was that the centre number was incorrect. They changed it for me and my phoine worked perfectly and it didnt cost me a penny. So that just showed me that the only thing that BT ever want to do is make money. Well you can stuff my contract where the sun dont shine!

User Rating -
Michael, Manchester

Posted on 10 / 07 / 2003

Don't ever take out a deal with BT Cellnet ! In my experience they make it very difficult to leave (even when I was out of contract) and I have found their approach very customer lacking. They lost my letters, made it difficult for me to contact them and they send you all kinds of pre-printed letters which are very confusing and you will waste a lot of time trying to sort them out. I would check out the other mobile networks in this mobile section such as Orange, Vodafone or T Mobile. Buy when it comes to signing a mobile contract with BT Cellnet Avoid Avoid Avoid !, I would give it Nil out of 5 or max one star for just existing.

User Rating -
Em, Guildford