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Wickes
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Home > DIY >> Wickes | |
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Cater for tradesmen & diy fans with their own range brand.
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| Reviews
User Rating - The price and range is better than the big commercial outlets like B&Q. They aim squarely at the tradesman or semiprofessional home diy'er - not ideal for a one off small job because the quantities you buy are larger to make a saving - wickes also cut back customer assistance available. They expect you to know your stuff before you visit, I have however noticed more help leaflets at the check-out to counter this. I guess they are much more cost effective than staff - with the saving passed onto you. Most of the stuff is their own brand - this is where the biggest savings are - for branded power tools etc. you will not find them much cheaper than B&Q. If you want to buy in bulk, make a saving, and are content with a no frills service then look no further. User - n/a User Rating - Customer assistants are woeful and rude - they would not honour my contractual date of delivery - it was a set-pack conservatory and due to missing parts they could not deliver in type. From later research I found they source and buy material on the cheap from the far east like China and Indonesia. Therefore if they lack stock of a specific item it takes weeks or months for the stock to arrive from the other side of the world. The general manager refused a refund and was quite rude on the phone. I would never recommend them to a friend. User - John Bond User Rating - We bought a fitted kitchen from wickes and was very happy with the whole process. The quality, price, designer and service was good - excellent. We had no qualms going back again for a fitted bathroom. This time it was disaster - the designer was foreign and struggled with the language - the design process was therefore labored and subsequently produced countless problems in the build process. The measurements were wrong - it took weeks to rectify and we ended up regretting going back to Wickes. User - jsonds User Rating - I have used wickes extensively for a large project. Prices are good and far cheaper than the like of b&q. I have also fitted a wickes kitchin for my daughter without problems. I wish the range was a little more extensive - especially insulated plasterboard forf dry lining. User - d.j. smith User Rating - Wicks Leather recliner sofa Customer Service is horrible. Sofa was damaged upon arrival, took 8 weeks to get panel in and it was the wrong one. We could return sofa. gave us a small discount but not nearly enought to make up for this frustration....as of today, still waiting to have replacement panel installed. Were supposed to call w/a time, didn't call I had to call, now my Sat. afternoon is thrown off, since I cannot leave since they will be showing up. Will never buy or recommend Wickes Furniture!!! User - n/a
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Overall design
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9 |
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| Summary of Wickes website | ||||||
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Vastly popular with an excellent discount over convential brands. Address - Wickes Customer Services |
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