Home > Toys R Us
Visit - Toys
R Us
Description - The World's most popular chain of toy superstores.
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Very poor customer service. Will do everything possible to not return goods including children’s items and cloths (even if they are faulty!). Better check more experienced shops such as Mothercare etc…
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My son bought a yo-yo with a flash light that was meant to go on every spin, by the time we had took it home the light was not functioning anymore. Looked like a faulty item so we took it back the next day while on the way to work. I asked for a replacement or a full refund but they refused and said "not a chance since we had taken it out of the packet". It was only a low cost item and it seemed poor good customer care. I will look out for a family run toy store next time.
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When it comes to selection nothing touches Toyrus, they have virtually every toy imaginable. I sure my kids would live there if they could.
The store toy store sadly cannot compare, the modern day child will only want to visit Toys R Us if given the chance.
Of course it's a nightmare for my husband and myself, the kids want to buy every toy in sight and there is usually a hissy fit dragging them out. It's a paradise and a hell all rolled into one.
They have all the newest toys and electronic and computers games, when drawing up their Christmas list my kids informed to look elsewhere for computer games as they are cheaper at Game. They seem to know the prices of everything it seems :)
With only 8 weeks left to Christmas I hope they are not too busy and out of stock when I visit.
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