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Visit - Tesco
Description - Tesco is the world's biggest online grocery retailer,
but they also have a massive range of other non-grocery products available
from their web site.
Posted on n/a
With reference to the Tesco store in Wells, Somerset.
I shop there daily using a basket and was amazed at 14:30pm to find
no till specific to baskets open.
When I enquired why this was I was informed that basket tills will
now only be open from 5 to 6pm daily.
When I asked why I was informed that now the store has self serve check outs people can use those.
IF I wanted to become a supermarket checkout person I would have made that career choice many years ago when Tesco's share option to team members were very lucrative.
I will of course attempt only to visit the store between 5 and 6pm to get served and not have to wait in a queue behind trolley shoppers, perhaps a better alternative is to use an alternative store which still supplies a service to people who use baskets who do not penalise their customers or impose times on them to shop.
I would also suggest that the Tesco Wells store also informs customers of new policies in writing somewhere in the store so that customers like myself know exactly what time to shop and get service from the store.
It's a ridiculous new policy, I believe, in an attempt by Tescos to coerce people into using the new self service tills.
mary
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Posted on n/a
Don't be fooled in thinking that buying your food from Tesco using their grocery service will save you time (well at least on the first attempt). This process was easy to do, and if you are familiar with using websites the links are clear from the registration page to the home page. But the shear volume of products to choose from is bewildering, and the time it takes to pick the correct product is much longer than in-store. But things improved on my second shopping attempt, because I soon discovered all my information was saved on my account. Therefore I could just press buy and it would be done with seconds. Of course you always want to add and subtract a few items each week. Delivery is a disappointment because it varies between £3.99 and £5.99 depending on the time slot. At peak times this is the higher rate, Mondays usually the lower. But considering I always order over £100 I want it to be free, they save money on staff and store heating etc. As I live less than a mile away from my local store it could really be lower for me. Another gripe is when you order say 12 can of fosters beer, they sometimes give you 12 cans of carling. And I am sure they give you meat and processed food closer to the use by date. Overall I think I will be returning to shop in-store, yes it can save time if your lazy after the first list is created, but still there are too many drawbacks currently.
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Apparently out of every £8 spent on the UK high street £1 is spent at Tesco's. And not hard to see why, they have the best choice and the lowest prices. So I looked forward to browsing the Tesco website, but was disappointed. The site is framed which makes navigation not great, and the prices for electronics, movies and cd's can be beaten by Amazon and other online retailers. The food section is also not easy to navigate and I gave up. I had planned on using he service but it was easy to browse. I daresay when you have a shopping list of items saved it's much easily. But I have read of complaints of old stock and the wrong items coming. Overall it's a bit of a let down from the premier UK retailer. I was expecting a little more.
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