Home > Telewest
Visit - http://www.virginmedia.com/ (formerly Telewest)
Description - A broadband and telephone company, purchased by Virgin
Media Inc.
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Bundled package of cable TV, broadband Internet access and phone service. A friend said you could save a good amount of cash with it, which is true. But do not every attempt to phone their customer service line with a query or problem, it's awful. The staff seemed totally unwilling to help you, and even seemed a little rude. I decided to cancel at the earliest opportunity, this isn't a nice company with no respect given to the customer. Seek a different service provider.
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Sounds like a lot of cack , why don't these people have shops its pathetic, i want ot get a telephone connection which shouldn't be difficult but its all mumbo jumbo to me , offer me the other packages once i've got what i want , service industry where down the tubes with the tubes.
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The first ISP which provided the speed I paid for, not just a clever word play of 'up to' 2Mb. I've been using the service for about 4 months and the line has never dropped. I found the customer services excellent when phoning about a billing issue (I needed to change my credit card details). The reason Telewest is good is because they do not use BT cables, alongside NTL Telewest are the only ISP on the market not to use BT. Because the other ISP's relay on BT's technology they can promise 'up to' 8Mb, but alot of the time you will be only getting between 1 and 2Mb. The only problem with Telewest is that they do not cover the whole of the UK.
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