Posted on 12 / 03 / 2006
Good price and service for those over 50 and with a good
no claims history. They are a pleasure to deal with, a class
act of a company. I've had a Prudential car insurance policy
for at least 7 years, but while changing banks I forgot to
tell the Pru about my new details. Because of this my direct
debit were wrong and my policy lapsed and was not renewed.
I was working abroad for three months at the time.
When I returned home I had a mountain of mail and plenty
of letters from the Pru informing me exactly what was going
on. I was quickly on the phone to them, and to my surprise
they gave me my no claims back and a discount for not canceling
my policy. Easily the best insurance I have dealt with over
My brother also signed up with the Pru after my recommendation.
After being with a few different insurance companies over
the years, he was getting annoyed paying some rather high
premiums for his company car scheme. He had tried his luck
phoning around a lot more companies this year but found nothing
lower than Direct Line. He had never heard of Prudential Insurance,
he phoned their customer service, said they were also very
polite, and they called him back with a quote. They gave him
a quote that was £103 cheaper than his current insurance
and £60 cheaper than Direct Line's deal. The Pru also
included one years breakdown cover with green flag.
I am extremely impressed with this company. They also run
the Egg credit card company.
User Rating -
Posted on 14 / 08 / 2006
I helped my son try some new alloys on his car to see if
they fitted before he bought them , they did fit, he was told
to ring his insurance and tell them of the modification. He
couldnt get through, overnight the car was broken into by
bending the door frame, his sterio was stolen ,and various
damage was incoured. Prudential arranged for the car to be
repaired, but refused unless an exorbitent amount of cash
was paid, for not informing you of the alloys. 300 POUNDS
for 6 months prior to the claim, 100POUNDS EXESS, PLUS A SUBSTANTIAL
INCREASE FOR THE FINAL 6 MONTHS, NEEDLESS TO SAY MY SON CANCELLED
HIS INSURANCE. Not impressed at all , and with this being
a 3 car family im fortunate enough to know what insurance
company NOT to use myself in future.
User Rating -