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Reviews User Rating -
The good points with Pipex are the price, speed of connection for this
price, generally a reliable service, fast customer service, and friendly and good
technical support. Only issue I had was canceling an account while moving home.
It took around five months before they stopped service on the account and stopped
charging me. When I first heard of Pipex I thought they offered just business
deals. It was the xtreme2go package for normal home users I signed up for, it
was £19.95+VAT when I signed up for my annual deal. It also included a "free"
USB modem (Speedtouch 330 USB). I was happy paying the £20 a month because
Pipex makes no restrictions on use. The only problem now is the lack of time I
have for anything else. User - kasey User Rating -
Includes everything u need from an isp, fast, reliable, cheap, and includes
free anti-virus. I have however found the customer services and webspace a bit
slow. I changed to Pipex from my old 56K dial-up with BT SurfTime, this service
really did suck and did not even work most of the time. The change to Pipex and
broadband was great. I usually acquire a connection speed of up to 70k/sec, which
means I can now download 5-6 megabyte music files in minutes rather than hours.
The free Norton Anti-virus software is always useful and has given good peace
of mind. User - craftman User Rating -
Have just left Pipex after a dissapointing 18 months with them. I had lots
of trouble with 'error 721' codes which meant I constantly lost internet services.
It cost me a small fortune in time and helpline costs to solve the problem. I
gave them 4 weeks notice, as per contract, that I was switching to another supplier
and wanted to transfer my number. They cut me off the very next day and I lost
the number for good. This also left me with no phone line for 4 weeks. They refused
to reconect me and that was that. Would never use them again or recommend them
to anyone. User - Tom Write a Review
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