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Description - Stock a range of computer products, ranging from CPUs to high powered graphics cards.

 

 

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ROGUE TRADERS

As per other writers (see Kelkoo.co.uk) - Micro Direct are happy to take your money, but not refund your cash for faulty goods.

I purchased £75.00 of faulty memory that caused system crashes and loss of data for over 12 months before I located the problem with the matched pairs PC3200 GEIL memory modules they sold me.

After 4 months of haggling they agreed to replace the memory with 'like for like' (even though I had already needed to replace it by then)

They took back the memory, tested it and agreed it was faulty, but after 2 months stated the same memory was no longer in production (although it was still in their online catalogue) and offered me a single module memory in replacement worth £20.00, which I refused as it was incompatible to my system - they sent it to me anyway, and over 4 more months refused to give me a refund or similar replacement (matched pairs of modules) only a much cheaper option of 2 x single modules (worth less than half of what I spent).

Shop at Aria.co.uk instead for better prices and customer care - don't risk being ripped off by a company that bucks hard at honouring it statutory, legal or trading standards obligations.

You only find out how good a company is, when things go wrong. You have been warned....

B. Monks

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