One of the World's most famous toys shops.

• Go now Hamleys

Posted on 25 / 04 / 2006

I ordered a wooden adventure playground centre for my daughter's birthday it just never turned up at my home in Wales. I phoned them and they said it had left the warehouse, I phoned them again and they said it had ended up back at the warehouse. Therefore they sent it out again and promised it will turn up in time for my daughter's birthday. But when it arrived I found the centre was damaged and all the packaging was ripped open. Obviously something serious had happened on the first journey to cancel it's arrival, what I can't believe is that they didn't sort the problem out but just sent it again in the obviously the same condition. I really was expecting more from this world famous toy shop, especially considering the inflated price I paid. Hamleys need to take a serious look at their stock before sending it from the warehouse. The only good point I could say it that their website is easy to look at.

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Sally Robinson

Posted on 12 / 05 / 2006

Whilst on a city break in London recently I popped into Hamley's for a couple of presents for my children who were expecting a gift when I returned home. I spent around half an hour of total joy in the store, it's a real fun-filled palace, with five fantastic floors with wonderful interiors and helpful well trained staff. God only knows how long we would have spent in there with out children.

User Rating -
Pamela Cowell

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Their website features thousands of the latest toys, your favourite brands, and Hamleys own collection.

Contact Details

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Hamleys Direct, 188-196 Regent Street, London, London W1B 5BT

Email: hamleys@hamleys.com

Telephone: 0870 333 2455