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Visit - HMV
Description - One of the UK's largest music stores, alongside branches in most UK towns they also have stores in major foreign capital cities like Tokyo in Japan.

 

 

Posted on n/a

I ordered a dvd for an xmas present, they took the money out of my account no dvd arrived. I was told by the HMV online store I had to wait 14 days for a replacement or refund, I opted for the refund, on the 14th day they opted to take more money from my account, now I am fighting to get it back my advice is if you must shop at hmv do not risk using their online facilities. I know understand how they make there money FRAUDUANTLY. Be warned

mike

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Posted on n/a

Worst online buying experience in 15 years of shopping online. Ordered xbox360 gives the option at checkout for alternative delivery address, completed checkout no problem. 3 days later email arrives saying cannot deliver to address other than billing address for consoles & if you dont reply to this email and advise you will accept delivery at billing address we will cancel your order? replied to the email with my acceptance & my order is still awaiting processing phoned twice & both occasions said they cannot access my order as its awaiting processing? unbelievably bad. I would cancel other than ive used a voucher from my credit card reward points for a discount. Buyers beware very very poor service.

Paulza

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