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Posted on 24 / 03 / 2006

Capital One Platinum Credit Card

I first started using Capital One as my major credit card after my finances suffered an unexpected crash a couple of years ages. My business suffered heavily after all the 9/11 terrorist attack travel problems in the American market. After all my other providers shunned me I was over the moon to be issued with a Capital One Mastercard account. At the time this was a massive relief, and slowly it started my businesses recovery. Slowly the travel business picked up, and the American market slowly started to travel abroad a little more. To begin with my credit was low at around £250, but now they have increased it to a sizable amount. The only problem I've suffered is from the customer service. When I first signed up I was always connected to UK personal, now I seem to receive calls from people in the Far East. They are not very well versed in English, and it's not ideal to discuss important financial issues with someone who I can barely understand. The final straw with Mastercard was when my account was charged an extra £2.50 a month interest charge. This resulted in me closing my Platinum Mastercard account. But as CapitaI One had helped me so much I stuck with them and applied for a Platinum VISA card. It has an excellent credit limit, and have so far received no disconcerting telephone calls concerning unexplained interest charges. Over the past 4-5 years as a customer Capital One seems to be a fast growing credit card supplier, apart from the customer service I've be very satisfied.

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peter norton

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Capital One supply credit cards for both the visa and mastercard systems.

Capital One Card Services
P.O. Box 5283
Nottingham
NG2 3YJ

General account enquiries 0800 952 5150