Home > Capital One
Visit - http://www.capitalone.co.uk/
Description - Capital One is a market leader and offer credit cards
with low rates.
Posted on 18 / 11 / 09
Capital One also offer online banking. After my current bank's saving rate went below 0.5%, I wished to find a bank with a superior rate. Capital One were offering around 3%. Why didnt I go with them?, the sign up process was laborious, too much form filling and personal identification procedures. While I appreciate identity theft and fraud is a real problem, I think there need to be a balance, and Capital One were too draconian for my taste.
User Rating - 
User - RJ
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Posted on 24 / 03 / 2006
I first started using Capital One as my major credit card after my finances suffered an unexpected crash a couple of years ages. My business suffered heavily after all the 9/11 terrorist attack travel problems in the American market. After all my other providers shunned me I was over the moon to be issued with a Capital One Mastercard account. At the time this was a massive relief, and slowly it started my businesses recovery.
Slowly the travel business picked up, and the American market slowly started to travel abroad a little more. To begin with my credit was low at around £250, but now they have increased it to a sizable amount. The only problem I've suffered is from the customer service. When I first signed up I was always connected to UK personal, now I seem to receive calls from people in the Far East. They are not very well versed in English, and it's not ideal to discuss important financial issues with someone who I can barely understand.
The final straw with Mastercard was when my account was charged an extra £2.50 a month interest charge. This resulted in me closing my Platinum Mastercard account. But as CapitaI One had helped me so much I stuck with them and applied for a Platinum VISA card. It has an excellent credit limit, and have so far received no disconcerting telephone calls concerning unexplained interest charges. Over the past 4-5 years as a customer Capital One seems to be a fast growing credit card supplier, apart from the customer service I've be very satisfied.
User Rating -
User - peter
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