Reviews
Posted on 23 / 04 / 2006
I am a regular shopper at Asda because it is the lowest priced
and (in my opinion) the best supermarket for service in our
area. Things seem to have improved since they had new management
from Wal-mart. The prices were always low but they are now
very cheap, they have polite staff who are well trained and
know where everything is and they have almost everything in
stock. When I have shopped at Sainsbury's there always seems
to be empty selves. And there is always something I want they
have not got in stock. They never seem to have any bread after
tea time, and a lack of their "luxury" items, which
seem to sell out rather quickly.
Asda's fruit and vegetable stands are also good quality as
well, again it is much better than other local supermarkets
like Somerfields, where it looks as if it's been left there
for weeks.
The Asda near us after the Wal-Mart takeover also changed
and is now open 24 hours a day. This is a godsend for us,
as my husband is a long distance lorry driver, and my shift
times vary greatly. It means we no longer have to plan around
over weekly shop, we now have the luxury of choosing when
we do our weekly shop. Admittedly it may not suit the shop
assistants at Asda, but being able to shopping at 11 o clock
at night is a joy, it's quiet, it's quick and there is little
stress.
Petrol from Asda is also the lowest locally, and we can earn
points to go towards an £5 Asda Voucher, this reward
scheme works out much better tha out local BP garage.
Asda comes up trumps everytime.
User Rating - 
Shelly
Posted on 25 / 04 / 2007
Purchased prescription reading glasses from ASDA opticians on recommendation
of the salesman. They weren't needed and when I collected the spectacles
they were no better than the distance glasses I currently use. I
asked for my money back but was refused. On several occasions I
asked instore in person and on the telephone but even the store
manager was adamant that I would not get my money back. I complained
to head office by email and got no reply. I rang head office and
they responded with a call back to say that i could not have a refund.
This was despite the website saying quite clearly that they had
a no quibble 28 day refund. After contacting Trading Standards I
put the complaint in writing as recommended by Trading Standards
and, low and behold I received a telephone call from the opticians
to say I could have a refund. ASDA have very poor customer service,
ignore their policies and if I had not stuck to my guns they would
not have abided by their own policy on refunds. So if you think
you are in the right keep trying.
User Rating - 
Malcolm Chester
Posted on 24 / 05 / 2007
I always shop at asda best supermarket around a lot better than
tesco sales assistants - always friendly. I always got the product
i want even at night when the night team, well done asda.
User Rating - 
ray barrow
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