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Posted on n/a Purchased prescription reading glasses from ASDA opticians on recommendation of the salesman. They weren't needed and when I collected the spectacles they were no better than the distance glasses I currently use. I asked for my money back but was refused. On several occasions I asked instore in person and on the telephone but even the store manager was adamant that I would not get my money back. I complained to head office by email and got no reply. I rang head office and they responded with a call back to say that i could not have a refund. This was despite the website saying quite clearly that they had a no quibble 28 day refund. After contacting Trading Standards I put the complaint in writing as recommended by Trading Standards and, low and behold I received a telephone call from the opticians to say I could have a refund. ASDA have very poor customer service, ignore their policies and if I had not stuck to my guns they would not have abided by their own policy on refunds. So if you think you are in the right keep trying. User Rating - ...................................................................................................... Posted on n/a I am a disabled driver unable to walk very far, yet i can rarely obtain
a disabled parking bay due to able bodied people parking in the disabled
parking bays because they cant be bothered to walk. User Rating - ...................................................................................................... Posted on n/a Why is asda not selling poppys in their stores, this has made me so mad, and that's why I will be going to tesco from now on. User Rating - ...................................................................................................... Posted on n/a i use the asda store at colne in lancashire,the colne User Rating - ......................................................................................................
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