Asda are now owned by the biggest chain of supermarkets worldwide, Walmart.

• Asda

Posted on 23 / 04 / 2006

I am a regular shopper at Asda because it is the lowest priced and (in my opinion) the best supermarket for service in our area. Things seem to have improved since they had new management from Wal-mart. The prices were always low but they are now very cheap, they have polite staff who are well trained and know where everything is and they have almost everything in stock. When I have shopped at Sainsbury's there always seems to be empty selves. And there is always something I want they have not got in stock. They never seem to have any bread after tea time, and a lack of their "luxury" items, which seem to sell out rather quickly.

Asda's fruit and vegetable stands are also good quality as well, again it is much better than other local supermarkets like Somerfields, where it looks as if it's been left there for weeks.

The Asda near us after the Wal-Mart takeover also changed and is now open 24 hours a day. This is a godsend for us, as my husband is a long distance lorry driver, and my shift times vary greatly. It means we no longer have to plan around over weekly shop, we now have the luxury of choosing when we do our weekly shop. Admittedly it may not suit the shop assistants at Asda, but being able to shopping at 11 o clock at night is a joy, it's quiet, it's quick and there is little stress.

Petrol from Asda is also the lowest locally, and we can earn points to go towards an £5 Asda Voucher, this reward scheme works out much better tha out local BP garage.

Asda comes up trumps everytime.

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Shelly

Posted on 25 / 04 / 2007

Purchased prescription reading glasses from ASDA opticians on recommendation of the salesman. They weren't needed and when I collected the spectacles they were no better than the distance glasses I currently use. I asked for my money back but was refused. On several occasions I asked instore in person and on the telephone but even the store manager was adamant that I would not get my money back. I complained to head office by email and got no reply. I rang head office and they responded with a call back to say that i could not have a refund. This was despite the website saying quite clearly that they had a no quibble 28 day refund. After contacting Trading Standards I put the complaint in writing as recommended by Trading Standards and, low and behold I received a telephone call from the opticians to say I could have a refund. ASDA have very poor customer service, ignore their policies and if I had not stuck to my guns they would not have abided by their own policy on refunds. So if you think you are in the right keep trying.

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Malcolm Chester

Posted on 24 / 05 / 2007

I always shop at asda best supermarket around a lot better than tesco sales assistants - always friendly. I always got the product i want even at night when the night team, well done asda.

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ray barrow

Posted on 05 / 09 / 2008

I am a disabled driver unable to walk very far, yet i can rarely obtain a disabled parking bay due to able bodied people parking in the disabled parking bays because they cant be bothered to walk.
this only appears to be the case at the colne store,
opther asda stores i have visited in Burnley, Liverpool
and Manchester are robustly patrolled and parking tickets issued to offenders, so despite warning signs around the disabled and mother and child bays, no tickets are ever issued and i dont believe it is monitored, WHY IS THIS?????, IS COLNE DIFFERENT.

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tony

Posted on 07 / 11 / 2008

Why is asda not selling poppys in their stores, this has made me so mad, and that's why I will be going to tesco from now on.

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becca

Posted on 22 / 01 / 2009

i use the asda store at colne in lancashire,the colne
store is the only asda store i have been to where i have serious parking problems.
i am severly disabled yet struggle to find a disabled parking bay because able bodied people park in the disabled bays.
there are warning signs from a company called town and country car parking, but it is NOT patrolled.
i spoke to store management and to town and country, niether showed any interest in my complaint so nowseveral other people in my position and myself tend to use morrisons superarket in nelson where the disabled parking bays are patrolled an £60.00 fines are issued to offenders.

User Rating -
tony

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Now competing with Tesco for the crown of the most popular and cost effective supermarket

Contact Details

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Customer Services,
ASDA House,
Southbank,
Great Wilson Street,
Leeds,
LS11 5AD

Telephone - 0500 100055

Email -