Reviews
User Rating - 
I am a foreign student, and to call my parents and family
three times per week I use my alpha card. Its the best
way to help save money and save time on connection. It was
recommended by the student representative at my university,
because it's very important for me to keep in touch with my
family. I did find some companies who offered foreign calling
cards, but they either had a contract or the price was too
costly. My Alpha card is without doubt the best
one I have ever used.
By User - Klaus Brandauer
User Rating - 
I have used their calling card and they are crap, total rubbish.
Firstly the quality of the line is awful, and their customer
services has a queue longer than my local McDonald's. Do not
join, find another long distance carrier like First Call for
your calling card. I also use NTL for my national calls.
By User - n/a
User Rating - 
I first read about Alpha Telecom in an advert in the London
Evening Standard. Their call charge to India was so much lower
than BT's, which is extortionate. Joining up with Alpha Telecom
was easy, I simply visited their web site at www.alphatelecom.co.uk
and filled out their application form. The fields were the
typical ones found in any online payment form, it had payment
type, password, personal details etc. The pack came about
2 weeks (which seems a standard time limit with most telecom
companies) later with several leaflets. You are then given
an account number with a chosen pin, and you can then simply
start dialing international numbers at a much lower charge.
It is that easy.
By User - bhaskar
User Rating - 
I have been with Alpha Telecom for 5 years now never had a problem
but off lately have been experiencing problems call the customer
care and they are useless so are the supervisors as have been waiting
for a call for 3 days now. I would say their customer service is
rubbish and ridiculous as there staff do not even know where some
places in the world are, like Nairobi is in South Africa. Am thinking
of closing my account and signing up with another operator as am
sure will be better in handling complaints.
By User - Alpha Telecom
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