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LG 8120
User rating - 
- An apsolutely terrible phone i sent mine back five times without
the bussing problem with calls being sorted the last time i sent
it off i sent a letter with the handset listing the main problem
that the mic didnt work it took two weeks to return when every other
time it took 3 but in the end it was sorted i know loads of people
with problems with this phone it took me 3 months to get it to work
properly i spent over 20 hours on the phone to 3 s useless customer
services based in india i couldnt recomend highly enough not to
buy lg s software problemed phones and to avoid the useless lying
company that is 3 dont be fooled by the price your paying for the
quality service go else where its easier.
By User - dan
User rating - 
- This phone is fantanstic. LG have taken everything from the previous
3G enabled phones and shrunken it down to a transportable size,
small enough to slip unobtrusively in your pocket or purse. The
downside is the software is unstable. When your phone starts to
go on the blink, and it will by all of the reports on the various
forums, you are in real big trouble. Three themselves do not offer
an instant remedy by offering a replacement phone. You have to wait
to have your handset couriered away for repair and then have a 3
day wait for return. Most people will have all of their contacts
saved to the handset because of limitations with saving to the SIM,
also any downloaded ringtones, games, pictures and videos are likely
to be lost when your \'phone is returned after repair.
If you need a phone that is cheep to run on cotract then I can
highly recommend this one. If you need a reliable phone, then choose
a Nokia or Samsung (mine went through a boil wash, and after a day
in the airing cupboard came out without any ill effects). If you
need a service provider that provedes service then I recommend Orange.
By User - Mark
User rating -
- I agree with Dan. My lg 8120 has been awful too. Its always breaking
down and stopping working for no reason. It does this weird thing
now where the menus all get mixed up and when you click on where
it says messages, rather than open up the message menu it dials
a number or starts a game or something. I was dissapointed when
I first received the phone that there were no good ringtones or
screensavers or anything, and that you have to pay through the nose
if you want anything like that. I have also spent numerous hours
talking to three\'s customer services, and have had problems with
them understanding what I'm talking about because they are based
in another country. I had to send my phone away and I assumed they
would refund me two weeks worth of like rental since thats how long
they took fixing it but they didn't. I couldn't believe it! On top
of all that the signal is always terrible and 50% of the time it
is either so bad that you can\'t make a call at all or it cuts you
off half way through talking to someone. Its ridiculous. I have
complained to three in the form of several phone calls and emails
and they do nothing to help. I have not been offered any compensation
for the inconvenience of this, namely losing a job because while
my phone was being the manager of a company I had applied to was
phoning to tell me I got the job but offered it to somebody else
after 2 weeks of not getting through. It has been nothing but hassle
ever since I signed up to three, it is not value for money at all.
They may offer more free minutes than other companies but whats
the point if you can never use them because of signal loss or the
phone breaking down.
Absolute rubbish, don't bother. Get a decent phone on a reputable
network, one that values its customers and doesn\t lie and cheat
and con its way to making money.
0 out of 5. Very very very bad
By User - nicci
User rating -
- This is a terrable phone,i sent one back because it had a software
fault and the phone crashed,the swap phone they then sent me had
a charging fault and was sent back a total of 4 times before they
sent me another replacement.Stay away from the Lg 8120 and from
the 3 network.They are complete rubbish,i regret leaving T mobile.
Very bad.
By User - Peter
User rating -
- This phone is soooooo bad, from day one I was having to reset
it by removing the battery when it crashed, now after 3 month (yes
its only three months old) it has stopped working all together,
check out the url if you dont wanna be "had" with this
phone. By the way the "fix" that they mention doesnt work
with my phone because I can't even get it to power back on!
By User - Jade
User rating -
- My problems echo those of the other reviews. I was impressed with
the phone and the service, that was until it all went wrong! My
phone crashed on a number of occasions and finally stopped working
4 weeks ago. I have contacted 3 through email twice and been on
the phone for over 2 hours. I have been patient and assertive throughout
but now I feel like they\'re freezing me out!
I have also lost business as I run a company and not once have
I been offered an apology by three. I have been forced to cancel
my contract because I'm paying for a service I'm not receiving.
The technology is good until phones break but the service is not
there to back it up. I am utterly disgusted by the service offered
and have not been given the chance to even enquire about compensation!
Avoid this network.
By User - Lindsey, Coventry
User rating -
- I agree with the fact that this phone and the three network is
awful.Most of the time i'll make a call with full signal and as
soon as the person i'm calling answers,my signal goes down to nothing
and cuts me off leaving me with a message that says "service
unavailable".Sometimes i can't even get through,but for some
reason the person i'm calling will still recieve a missed call.Customer
services are useless,i can't understand them and they can't understand
me,and to top it all off i got so annoyed the other day i ended
up breaking the phone,so now i'm paying £30 a month for something
that doesn't work cause i chose to have no insurance. I know people
who have had the same problems.As soon as my contract is up i'm
going straight back to Orange,i don't mind paying a bit more for
better quality service.!!! Not Recommended!! !Very bad
By User - ben, wolves
User rating -
- I had 6 months of hell with this company and have been banging
my head against a brick wall!! I can't believe this company is still
running.I completely agree with all of the above complaints...3G
should be permanently erased! Take my advice and seek legal action,3G
will only be able to get away with this for so long.It is disgusting
the way they treat their customers, especially when you get to speak
to someone with some authority. This company doesn\'t even deserve
1 star.
By User - Stef, Stafford
User rating -
- Damn, i feel so stupid to have fallen for this con! Same as all
the above. 6 months on the 3 contract and the handset software is
completely screwed. 3 customer service is soooo bad, it's like talking
to a brick wall. I know they are in India or something, but they
act as if you are mentally retarded, they don't actually listen
to what you say. Infact thats wrong, they understand this is a widespread
problem, but they couldn't give a crap. Basically, we agreed to
the contract and so we are screwed for 12 months. BE WARNED, 3 is
a an evil network and their minions are are just a pain in the ass.
0 - 5 rating. 0 Stars. Very very very bad
By User - Ish, London
User rating -
- This phone is the most annoying phone EVER! Its now only 3 months
old and wont send msgs, disrupts calls with continuous beeping,
has v poor signal, cuts off in the middle of a call and has already
developed a software problem, which according to 3 doesnt exist!!
hmmmm they even had the cheek to ask if i had dropped it down the
stairs/ in the bath! DO NOT BUY THIS PHONE!
By User - Danni
User rating -
- I agree with everything that has been said above. My fon is to
be returned for the 3rd time now for repair. I have experienced
every one of the faults detailed above so will not repeat them.
They are the single worst company I have had the displeasure and
misfortune of dealing with EVER! How they are still in business
amazes me! A conract is a two way thing and they have failed miserably
in providing what i would consider to be a reliable product or service.
I would nearly consider sueing (sp?) these complete bunch of muppets!
I know i bought from them out of pure greed, more minutes for less
money. Greed is a sin and in the end we all pay for them somehow!
AVOID AT ALL COSTS BOTH THE HANDSET AND COMPANY.
By User - Paul Belfast
User rating -
- Right im hacving the exact same problems as everyone else i sent
my phone off agesgo and came back with more problems. Ive been on
he phone to the customer services and they are sending me a ne3w
handset out but we said that if this does not work we are taking
it to the law becasue we have the rights to which we do. we need
more people to come forward to help us with this to just send a
email explaining theproblems and i will contact you after my email
is 3arepoo@killamail.com thanks
By User - Nicky
User rating -
- Apart from the high resolution screen and good quality camera,
the phone is terrible, do not buy it under any circumstances the
phone has been back to the shop twice and might even go back again
as more faults are coming to surface. faults have included broken
mic, software faults such as the phone frezzing and switching off,
sometimes does not switch back on. the phone has a mp3 player but
dont even think of using it for music. they say the phone has bags
of memory but this is wrong as it clogs up the phone causing it
to work even slower than it already is. Reception is also very poor
but this fault may lie within the 3 network, another reject.
By User - Steve
User rating -
- It seems most people here know what i wish i had done two months
ago. Was with T-Mobile with a Sony ericsson, decided to change to
LG for purely the cheap service, and i have regretted every minute
of it. For over a week now i cannot receive calls or sms, instead
i get a voicemail every now and then telling me i have another new
15 voicemails to listen to. Have already had one phone sent back,
which took 3 weeks for them to replace, and this replacement is
even worse than the last. I have a housemate who has the exact same
phone and again more issues, mic doesn't work - send it back, replacement
freezes - send it back. Awful service, awful phone, avoid like the
plague.
Tomorrow morning i am phoning to cancel regardless of cost. Stay
with the big boys, they've been around a lot longer and know how
to run their networks, 3 dont.
By User - Tom
User rating -
- Yep same old, same old. I had my phone in december, and litttle
over a month my software crashed, and i lost everything. It crashed
again and now my mic hasn't been working for months. Had to resort
to using my Hands free headset which is now also Bust. Hmm a phone
capable of doing so much (videos, pics, mp3s) yet it is now uncapable
of carrying out is soul purpose, making a phone call. I totally
feel i'm not getting my moneys worth, i'm a student living away
from home, (skrimpin and saving) and need to be in contact with
parents and home due to poor health.
By User - Erin
User rating -
- Agree with everyone, this is truly a terrible product! I suggest
that you look at the companies house website www.companieshouse.gov.uk
and look up this company 3885486 and get the names of the directors
and write to their home addresses. Perhaps we should all go down
there together and demand refunds? Has anyone else had any joy getting
out of the contract? I was quoted £269 to get out of the contract.
This rating should be zero, they are taking money and not providing
a service, it is amazing they are still trading
By User - Jon
User rating -
- I have been with them for over 2 year and had no problems with
them my first phone was the 8110 i broke it and had a cheque for
over 500 pound to renew it now i have a 8120 since thay came out
and had no problem what so ever.
By User - Scott
User rating -
- I have had a 8110 for over a year now, and never had a single
problem with it. Iv even droped it hundreds of times and scratched
and chipped it heaps, but it still works perfect. Maybe I was just
lucky and got the best out of the batch. 3 network has never failed
me either, maybe cause im in Australia?
By User - Craig
User rating -
- I have had this phone and It also had faults, but I had it picked
up the next day and returned in 3 days. I have stayed with 3 for
a few years with out trouble until recently, I changed phone provider
to get a good low tariff. As my old CONTRACT which was nearing the
end of it's 18 month life I let the new contract run along side
the old one until the 18 month contract went out of time . The old
phone was still conected 2 days after the end of the 18 month time
so I phoned 3 to ask why. You have not cancelled the contract--HELLO
IT FINISHED ON THE 25TH JANUARY 07, yes they agreed But you have
not given us 30 days notice to cancell the contract.
HELLO ---you agree the last date was 25th January 07 so why do I
have to give you 30days notice as I now do not have a contract---WE
HAVE EXTENDED THE CONTRACT AT £35.00 PER MONTH . I
dont think so I said but it was like talking to a brick wall, they
even threatened me with debt collectors if I dont pay the 1 month\'s
line rental (they stated that as I phoned they have logged the 30
days notice from 27th January 07). I wont be paying the £35.
Should be interesting what happens---it does not work like that
when your damn washing machine breaks down 10 minutes after the
contract expires
By User - NormanTaylor
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