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Suppliers - Carphone Warehouse, The Link
Description - In March 2003 the UK launched its first 3rd generation.

 

 

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In March 2003 the UK launched its first 3rd generation. 3G is the latest type of mobile phone to hit the high street and it's being pushed quite hard by advertisers in the UK press. 3G is seen as the future by most mobile phone manufacturers and they certainly believe it's the technology of the future. A large aamount of money has been pumped into the technology. The download speeds surpass that of GPRS. Products include video calls, video messaging, plus voice calls and SMS. The multimedia functions allows you to play music, send pictures and video clips and play games in real time.

About 3G
3G stands for third generation, and is a wireless industry term for a collection of international standards and technologies aimed at increasing efficiency and improving the performance of mobile wireless networks. 3G wireless services offer enhancements to current applications, including greater data speeds, increased capacity for voice and data and the advent of packet data networks versus today’s switched networks.

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LG 8120 . An apsolutely terrible phone i sent mine back five times without the bussing problem with calls being sorted the last time i sent it off i sent a letter with the handset listing the main problem that the mic didnt work it took two weeks to return when every other time it took 3 but in the end it was sorted i know loads of people with problems with this phone it took me 3 months to get it to work properly i spent over 20 hours on the phone to 3 s useless customer services based in india i couldnt recomend highly enough not to buy lg s software problemed phones and to avoid the useless lying company that is 3 dont be fooled by the price your paying for the quality service go else where its easier.

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LG 8120 . I agree with Dan. My lg 8120 has been awful too. Its always breaking down and stopping working for no reason. It does this weird thing now where the menus all get mixed up and when you click on where it says messages, rather than open up the message menu it dials a number or starts a game or something. I was dissapointed when I first received the phone that there were no good ringtones or screensavers or anything, and that you have to pay through the nose if you want anything like that. I have also spent numerous hours talking to three\'s customer services, and have had problems with them understanding what I'm talking about because they are based in another country. I had to send my phone away and I assumed they would refund me two weeks worth of like rental since thats how long they took fixing it but they didn't. I couldn't believe it! On top of all that the signal is always terrible and 50% of the time it is either so bad that you can\'t make a call at all or it cuts you off half way through talking to someone. Its ridiculous. I have complained to three in the form of several phone calls and emails and they do nothing to help. I have not been offered any compensation for the inconvenience of this, namely losing a job because while my phone was being the manager of a company I had applied to was phoning to tell me I got the job but offered it to somebody else after 2 weeks of not getting through. It has been nothing but hassle ever since I signed up to three, it is not value for money at all. They may offer more free minutes than other companies but whats the point if you can never use them because of signal loss or the phone breaking down.

Absolute rubbish, don't bother. Get a decent phone on a reputable network, one that values its customers and doesn\t lie and cheat and con its way to making money.

0 out of 5. Very very very bad

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LG 8120 . My problems echo those of the other reviews. I was impressed with the phone and the service, that was until it all went wrong! My phone crashed on a number of occasions and finally stopped working 4 weeks ago. I have contacted 3 through email twice and been on the phone for over 2 hours. I have been patient and assertive throughout but now I feel like they\'re freezing me out!

I have also lost business as I run a company and not once have I been offered an apology by three. I have been forced to cancel my contract because I'm paying for a service I'm not receiving. The technology is good until phones break but the service is not there to back it up. I am utterly disgusted by the service offered and have not been given the chance to even enquire about compensation!

Avoid this network.

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LG 8120 . I agree with the fact that this phone and the three network is awful.Most of the time i'll make a call with full signal and as soon as the person i'm calling answers,my signal goes down to nothing and cuts me off leaving me with a message that says "service unavailable".Sometimes i can't even get through,but for some reason the person i'm calling will still recieve a missed call.Customer services are useless,i can't understand them and they can't understand me,and to top it all off i got so annoyed the other day i ended up breaking the phone,so now i'm paying £30 a month for something that doesn't work cause i chose to have no insurance. I know people who have had the same problems.As soon as my contract is up i'm going straight back to Orange,i don't mind paying a bit more for better quality service.!!! Not Recommended!! !Very bad

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LG 8120 .I had 6 months of hell with this company and have been banging my head against a brick wall!! I can't believe this company is still running.I completely agree with all of the above complaints...3G should be permanently erased! Take my advice and seek legal action,3G will only be able to get away with this for so long.It is disgusting the way they treat their customers, especially when you get to speak to someone with some authority. This company doesn\'t even deserve 1 star.

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LG 8120 . Damn, i feel so stupid to have fallen for this con! Same as all the above. 6 months on the 3 contract and the handset software is completely screwed. 3 customer service is soooo bad, it's like talking to a brick wall. I know they are in India or something, but they act as if you are mentally retarded, they don't actually listen to what you say. Infact thats wrong, they understand this is a widespread problem, but they couldn't give a crap. Basically, we agreed to the contract and so we are screwed for 12 months. BE WARNED, 3 is a an evil network and their minions are are just a pain in the ass.

0 - 5 rating. 0 Stars. Very very very bad

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LG 8120 . This phone is the most annoying phone EVER! Its now only 3 months old and wont send msgs, disrupts calls with continuous beeping, has v poor signal, cuts off in the middle of a call and has already developed a software problem, which according to 3 doesnt exist!! hmmmm they even had the cheek to ask if i had dropped it down the stairs/ in the bath! DO NOT BUY THIS PHONE!

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LG 8120 . I agree with everything that has been said above. My fon is to be returned for the 3rd time now for repair. I have experienced every one of the faults detailed above so will not repeat them. They are the single worst company I have had the displeasure and misfortune of dealing with EVER! How they are still in business amazes me! A conract is a two way thing and they have failed miserably in providing what i would consider to be a reliable product or service. I would nearly consider sueing (sp?) these complete bunch of muppets! I know i bought from them out of pure greed, more minutes for less money. Greed is a sin and in the end we all pay for them somehow! AVOID AT ALL COSTS BOTH THE HANDSET AND COMPANY.

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LG 8120 . Right im hacving the exact same problems as everyone else i sent my phone off agesgo and came back with more problems. Ive been on he phone to the customer services and they are sending me a ne3w handset out but we said that if this does not work we are taking it to the law becasue we have the rights to which we do. we need more people to come forward to help us with this to just send a email explaining theproblems and i will contact you after my email is thanks

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LG 8120 . Apart from the high resolution screen and good quality camera, the phone is terrible, do not buy it under any circumstances the phone has been back to the shop twice and might even go back again as more faults are coming to surface. faults have included broken mic, software faults such as the phone frezzing and switching off, sometimes does not switch back on. the phone has a mp3 player but dont even think of using it for music. they say the phone has bags of memory but this is wrong as it clogs up the phone causing it to work even slower than it already is. Reception is also very poor but this fault may lie within the 3 network, another reject.

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LG 8120 . Yep same old, same old. I had my phone in december, and litttle over a month my software crashed, and i lost everything. It crashed again and now my mic hasn't been working for months. Had to resort to using my Hands free headset which is now also Bust. Hmm a phone capable of doing so much (videos, pics, mp3s) yet it is now uncapable of carrying out is soul purpose, making a phone call. I totally feel i'm not getting my moneys worth, i'm a student living away from home, (skrimpin and saving) and need to be in contact with parents and home due to poor health.

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LG 8120 . Agree with everyone, this is truly a terrible product! I suggest that you look at the companies house website www.companieshouse.gov.uk and look up this company 3885486 and get the names of the directors and write to their home addresses. Perhaps we should all go down there together and demand refunds? Has anyone else had any joy getting out of the contract? I was quoted £269 to get out of the contract. This rating should be zero, they are taking money and not providing a service, it is amazing they are still trading

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LG 8120 . I have had this phone and It also had faults, but I had it picked up the next day and returned in 3 days. I have stayed with 3 for a few years with out trouble until recently, I changed phone provider to get a good low tariff. As my old CONTRACT which was nearing the end of it's 18 month life I let the new contract run along side the old one until the 18 month contract went out of time . The old phone was still conected 2 days after the end of the 18 month time so I phoned 3 to ask why. You have not cancelled the contract--HELLO IT FINISHED ON THE 25TH JANUARY 07, yes they agreed But you have not given us 30 days notice to cancell the contract.
HELLO ---you agree the last date was 25th January 07 so why do I have to give you 30days notice as I now do not have a contract---WE HAVE EXTENDED THE CONTRACT AT £35.00 PER MONTH . I dont think so I said but it was like talking to a brick wall, they even threatened me with debt collectors if I dont pay the 1 month\'s line rental (they stated that as I phoned they have logged the 30 days notice from 27th January 07). I wont be paying the £35. Should be interesting what happens---it does not work like that when your damn washing machine breaks down 10 minutes after the contract expires

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